Faith in Nature’s Current Crisis Stock Update

13th March 2020

Faith in Nature: Stock and Current Crisis of Coronavirus

As you will appreciate we are currently trading in unprecedented and challenging times, as Faith in Nature enjoy transformational growth, whilst managing supply linked to the current corona-virus pandemic responsibly.

Over the last few weeks we have seen a significant increase in the demand of hand hygiene products and we continue to take every necessary measure to increase supply. To be able to supply market leading quality and value products, we benefit from a global supply chain which has unfortunately being effected by the current crisis. We have worked to mitigate this as much as possible but to ensure we can maintain supply we may have to make some temporary changes to the product.

Over the next few weeks you may receive caps in different colours across our 400ml shampoo, conditioner and body wash range, as well as different coloured pumps on hand washes, or handwash with flip caps rather than pumps for example. These alternative components stay within our brand guidelines of being 100% recycled and recyclable, that is our commitment. The changes are just short term to allow us to maintain supply with no impact on either the environment or the consumers experience when using the product. There is also no changes to any barcodes or ordering codes, we will manage all elements of change internally to ensure no disruption to your business. At the moment we believe maintaining supply to ensure people have access to hand hygiene is the priority, so I hope you understand the above decision. If you do have any questions or we can do anything further to help support your business and your customers please do not hesitate in contacting us.  

With the Coronavirus situation creating unprecedented trading conditions, we are looking to find ways to ensure that all customers are able to place orders and receive their goods. With this in mind, we need to plan for the potential that office staff may decrease at the height of this situation as people may fall ill. We would highly recommend that you contact your rep to get a user name and password for our online ordering platform which means that you would be able to place orders even if we are unable to take your calls or emails. Please contact your rep today.

Thank you,

Queenswood Natural Food

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